Privacy policy

Last updated: 3 Dec 2025

mellowandroses (“we”, “our”, “us”) is committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Personal Data We Collect
We may collect and process the following information when you browse our website or place an order:

Full name
Email address
Mailing address
Phone number
Payment-related information (processed securely by third-party providers)
Order details and transaction history

Purpose of Data Collection
Your personal data is collected and used for the following purposes:

Processing and fulfilling orders
Communicating updates regarding your purchase
Responding to enquiries or customer support requests
Managing accounting, business, and operational needs
Improving our website and services

Disclosure of Personal Data
We may share your data with trusted third parties where necessary, including:

Delivery and logistics partners
Payment processors (e.g., Stripe, PayPal)
Website hosting, analytics, or technical service providers

We do not sell, rent, or trade personal data to third parties.

Data Protection and Security
We implement reasonable administrative, technical, and physical measures to safeguard your personal data against unauthorized access, disclosure, or misuse.

Data Retention
We retain personal data only for as long as necessary to:

Fulfil the purposes stated above, or
Meet legal, regulatory, or accounting requirements.

Access, Correction, and Withdrawal of Consent
You may request to:

Access your personal data
Correct inaccurate information
Withdraw your consent for data use

To submit a request, please contact us at [email protected].

Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
[email protected]