FAQ
🌸 are your items made to order?
all items are handmade to order, except for one-of-a-kind necklaces with only one 1 available per design.
we strive to prepare your items within 3-7 working days before they are ready for shipping. all parcels are batch-shipped every friday. please place your order only if you’re comfortable with this timeframe. thank you for your patience.
🌸 where are you located?
we’re a tiny, but passionate business from the little island of singapore.
🌸 do you ship to my country?
we ship worldwide! if you don't see your country at checkout, do email me at mellowrosesgarden@gmail. com!
important update:
due to the current tariffs situation, we regret to share that we’ll be pausing shipments to the US indefinitely.
this was a tough decision, but necessary to keep our prices fair and sustainable. we truly appreciate your understanding and hope to resume shipping again once conditions improve.
🌸 what are your shipping rates like?
singapore - $3 (3-5 working days)
international - $7 to $15 (12-25 working days)
🌸 care instructions?
all items are handmade to order, except for one-of-a-kind necklaces with only one 1 available per design.
we strive to prepare your items within 3-7 working days before they are ready for shipping. all parcels are batch-shipped every friday. please place your order only if you’re comfortable with this timeframe. thank you for your patience.
🌸 where are you located?
we’re a tiny, but passionate business from the little island of singapore.
🌸 do you ship to my country?
we ship worldwide! if you don't see your country at checkout, do email me at mellowrosesgarden@gmail. com!
important update:
due to the current tariffs situation, we regret to share that we’ll be pausing shipments to the US indefinitely.
this was a tough decision, but necessary to keep our prices fair and sustainable. we truly appreciate your understanding and hope to resume shipping again once conditions improve.
🌸 what are your shipping rates like?
singapore - $3 (3-5 working days)
international - $7 to $15 (12-25 working days)
🌸 care instructions?
- store your jewelry in a jewelry box or pouch when not in use.
- keep it dry—remove before bathing, showering, or swimming.
- avoid direct contact with perfume, lotions, or harsh chemicals.
- gently clean and polish with the soft cloth provided in every order.
- handle with love and care for long-lasting sparkle. 💖